Legal
Terms of Use
Effective June 13, 2026 · Last updated June 13, 2026 · Version 2026-06-13-draft
Welcome to iMatch, a platform operated by Suparena Software Inc. ("Company," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of iMatch, including organization accounts, the public organization websites on the iMatch network, tournaments, ratings, and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you may not use the Service.
1. Acceptance of Terms
By creating an account, joining an organization, registering for a tournament, or otherwise using the Service, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
2. Description of the Service
iMatch helps racket-sport organizations operate online. Through the Service, organizations and their members may:
- Manage memberships, rosters, teams, and programs.
- Create and run tournaments, including registration, scheduling, scoring, and standings.
- Publish player and team ratings and rankings.
- Operate a public organization website on the iMatch network.
We may add, change, or remove features at any time. Some features depend on the plan or configuration chosen by an organization.
3. Eligibility
By using the Service, you represent and warrant that:
- You have the legal capacity to agree to these Terms (or, if a minor, you have consent from a parent or legal guardian and your organization manages your participation).
- You are not barred from using the Service under any applicable law.
- The information you provide is accurate and kept up to date.
4. Accounts and Organizations
4.1 Your account
You must provide accurate information when creating an account and are responsible for keeping your credentials confidential and for all activity under your account. Notify us promptly of any unauthorized use.
4.2 Organization accounts and roles
Organizations may grant administrative roles to individuals. Organization administrators are responsible for managing their members, content, and configuration, and for ensuring their use of the Service complies with these Terms and applicable law.
5. Content and Conduct
5.1 Content you and your organization submit
You and your organization are responsible for the content you submit or publish, including rosters, profiles, photos, news, and documents. By submitting content, you represent that you have the necessary rights and consents (including, where applicable, consent of the individuals shown) and that the content does not infringe third-party rights or violate any law.
You grant us a limited license to host, store, reproduce, and display submitted content as needed to operate the Service (for example, rendering an organization's public website).
5.2 Acceptable use
You agree not to:
- Upload unlawful, infringing, harmful, or deceptive content.
- Impersonate others or misrepresent your affiliation.
- Interfere with, probe, or attempt to gain unauthorized access to the Service or other accounts.
- Use the Service to harass, abuse, or harm others.
6. Tournaments, Registration, and Payments
Organizations may charge entry or registration fees for tournaments. Payments are processed by our payment processor (Stripe). By registering, you authorize the applicable charge.
Refunds are set by the organizer.
Eligibility for refunds, transfers, and cancellations for a tournament is determined by the organization running it, in accordance with that organization's posted policy and applicable law. iMatch provides the payment tooling but is not the merchant of record for an organization's events and does not control organizer refund decisions, except where required by law or our processor's rules.
7. Ratings and Results
Ratings, rankings, and computed results are estimates generated from match and tournament data to help organizations and players. They are provided for informational purposes and are not an official sanction or guarantee of skill or eligibility for any external body. Organizations are responsible for the accuracy of the results they enter.
8. Public Organization Websites
Public websites on the iMatch network display content controlled by the relevant organization. We host and render these sites but do not endorse or verify organization-authored content. Each organization is responsible for its own site, including the accuracy of information and any links it includes.
9. Intellectual Property
The Service, including its software, design, and the iMatch name and logos, is owned by Suparena Software Inc. and protected by intellectual-property laws. Except for content you or your organization own, you may not copy, modify, distribute, or create derivative works from the Service without our permission. Feedback you provide may be used by us without obligation to you.
10. Third-Party Services
The Service relies on third parties, including authentication providers (Google, Apple) and our payment processor (Stripe). Your use of those services is subject to their respective terms and privacy policies. We are not responsible for third-party services.
11. Disclaimers
Provided "as is."
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPARENA SOFTWARE INC. WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR ONE HUNDRED CANADIAN DOLLARS (CAD $100).
13. Indemnification
You agree to indemnify and hold harmless Suparena Software Inc. and its officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses arising out of your use of the Service, your content, or your violation of these Terms or any third-party rights.
14. Termination
We may suspend or terminate access to the Service at any time for violation of these Terms or to protect the Service. You may stop using the Service at any time. Provisions that by their nature should survive termination will survive.
15. Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-laws rules. Any dispute relating to these Terms or the Service will be resolved by binding arbitration in Toronto, Ontario, under the rules of the ADR Institute of Canada, and you waive participation in class actions or class arbitrations, except where prohibited by law.
16. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms on this page and revise the "Last Updated" date and version. Your continued use of the Service after changes take effect constitutes acceptance.
17. Contact Us
Questions about these Terms? Contact us at the details below.
Suparena Software Inc.
Support: support@suparena.net